NetDuniya (“NetDuniya”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, digital services, application assistance, appointment services, document-related services and payment facilities.

By using NetDuniya, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

Depending on the service selected, we may collect:

Full name
Mobile number
Email address
Address
Date of birth
Government document details
Aadhaar-related information where required for a requested service
PAN-related information
Voter ID details
Driving Licence details
Bank/account-related information where required for a requested service
Application information
Uploaded documents and photographs
Appointment details
Order/service information
Payment and transaction references
Communication and support information

We only request information that is reasonably required to provide or process the requested service.

2. How We Use Your Information

Your information may be used to:

Process your selected service
Submit or assist with applications
Process appointments and orders
Verify submitted information
Communicate application updates
Provide customer support
Process payments
Maintain transaction records
Prevent fraud and misuse
Improve our website and services
Meet applicable legal and regulatory requirements

3. Government Documents

Some services may require sensitive identity or government-document information.

Such information is used only for the purpose for which it was submitted or as otherwise permitted by applicable law.

NetDuniya does not represent that it is a government department merely because it provides assistance for government-related services.

4. Payment Security

Online payments are processed through the payment gateway integrated with NetDuniya.

NetDuniya does not intentionally store complete card numbers, CVV numbers, UPI PINs, passwords or other payment credentials on its own servers.

Payment processing is handled through the applicable payment gateway infrastructure.

5. Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, misuse or destruction.

However, no internet-based system can be guaranteed to be completely secure.

6. Data Sharing

We may share information where necessary with:

Government portals or authorised service platforms
Service providers assisting us in delivering requested services
Payment gateway/payment service providers
Technology and hosting providers
Legal or regulatory authorities where required by law

We do not sell personal information to third parties for unrelated commercial purposes.

7. Data Retention

Information may be retained for as long as reasonably necessary to:

Complete the requested service
Maintain transaction records
Resolve disputes
Meet legal, accounting or regulatory requirements

Information that is no longer required may be deleted or anonymised subject to applicable legal requirements.

8. Cookies

NetDuniya may use cookies or similar technologies to maintain sessions, remember preferences, improve website functionality and understand website usage.

9. Third-Party Websites

Our website may contain links to government portals, payment services and other third-party websites.

Once you leave NetDuniya, the third party's own privacy policy and terms apply.

10. Children's Privacy

Our services are not intentionally designed to collect unnecessary personal information from children.

Where a service involves a minor, the information should be provided by or with the involvement of an appropriate parent, guardian or authorised person where applicable.

11. Privacy Requests

For privacy-related questions, corrections or requests concerning your information, contact us through the support details published on our website.

12. Policy Updates

NetDuniya may update this Privacy Policy when required because of changes in our services, technology or applicable law.

The latest version will be published on this page.

NetDuniya Support Contact Details

Phone: +91 6001716993

Email: netduniya@gmail.com

Location: Khangra Bazar